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As a part of the Magnacad revolution you are on the front-lines of the most exciting technologies in the engineering and management arena. With various support and maintenance contract options you are armed with the latest enhancements and protected by the industry’s finest technical support teams.

Multi-Year Support Contract Discounts. Customers wishing to purchase 2 or more years of IronCAD support contracts at one time may have a further 15% discount off the standard support purchase price.

IronCAD Armor Advantage™

Provides 12 months of full technical support, software updates, hotfixes, and service packs. Armor Advantage is available for IRONCAD and INOVATE products.  Also included are the following;  ■ Live automatic update notifications ■ E-mail support services ■ Access to “Customer Community” ■ Enhancement request submission ■ Influence product development ■ Magnacad’s E-newsletter ■ IronCAD Owners Network membership ■ Online Support Portal ■ Access to Magna-Catalogs

Buy for IRONCAD Buy for INOVATE

 

IronCAD Subscription Service

Provides 12 months of  software updates, hotfixes, and service packs. The Subscription Service is available for all IronCAD products.  Also included are the following;  ■ Live automatic update notifications ■ Access to “Customer Community”  ■ Magnacad’s E-newsletter ■ IronCAD Owners Network membership ■ Online Support Portal ■ Access to Magna-Catalogs

Buy for IRONCAD Buy for INOVATE

 

Return-To IronCAD Armor Advantage™

This option has been offered to provide users that may have let there support contract expire for whatever reasons.  Regardless of what version of IronCAD® product you currently have, upgrade to current release for low flat rate.

Provides 12 months of full technical support, software updates, hotfixes, and service packs. Armor Advantage is available for IRONCAD, INOVATE products.  Also included are the following;  ■ Live automatic update notifications ■ E-mail support services ■ Access to “Customer Community” ■ Enhancement request submission ■ Influence product development ■ Magnacad’s E-newsletter ■ IronCAD Owners Network membership ■ Online Support Portal ■ Access to Magna-Catalogs

Upgrade IRONCAD now

 

To our DDM customers you basically renew every year for full technical support and monthly product updates. However, if you have questions or concerns about your DDM installation, please contact us at support@magnacad.com


 

ZYYX™ Support and Warranty Contract

Full Technical support and warranty on any defects for 12 months on your ZYYX 3D Printer.

  • E-mail support services and call-in number
  • Replacement of any defective parts (as per terms and conditions)
  • Enhancement request submission
  • Magnacad’s E-newsletter
  • Online Support Portal

 

Buy Now    Terms


 

ZYYX™ Support Contract

Full Technical support only for 12 months on your ZYYX 3D Printer.

  • E-mail support services and call-in number
  • Enhancement request submission
  • Magnacad’s E-newsletter
  • Online Support Portal

 

Buy Now

 

Packing For Shipping Instructions.

Should you need to sent your ZYYX 3D Printer to us for repairs or otherwise, please do your best to follow the shipping instructions below to ensure your printer is not damaged during shipping. We cannot be held responsible for any shipping damages.

ZYYX_Package_Instructions_Files