Magnacad discontinues FLEX-Pay Program.
We have decided to discontinue the FLEX-Pay program for IronCAD support contracts. The decision was primarily based on customer feedback. While allowing for incremental payments and periodic reminders for support services seemed like a great idea, it only proved we made a mistake. Alas, were human.
Effective March 1st, 2023 any support customers that have renewed their support contracts on or after this date WILL NOT be receiving an immediate invoice for the following year. We are reverting back to the standard policy of sending invoices 30-days prior to expiration date.
Customers that are already in the FLEX-Pay program for this year you have two options;
- Do nothing and simply allow the invoice to continue and use FLEX-Pay option if desired until the next renewal period or
- Contact us to remove the invoice from the FLEX-Pay system and receive an invoice 30-days prior to expiration.
NOTE: Access to your client portal is not affected by this change. You can still use it as required.
